Who these terms are between
Olyvia Labs, Guadalajara, Jalisco, México ("Olyvia", "we") and you, the person or company using olyvia.io or the client portal at portal.olyvia.io. Using either means you accept these terms. If you do not, please do not use them.
Using the website
You may browse and share what we publish here for your own information. The text, design, code samples, logos and the Olyvia Labs name belong to Olyvia or their respective owners; reproducing them commercially, scraping the site, or presenting our work as yours is not allowed. Case studies describe work we did for real clients and are published with their agreement.
Services
The services described on this site are engaged through a written proposal or statement of work that sets scope, price, timeline and ownership. That document governs the engagement. Nothing on this site is an offer that binds either party until such a document is signed. Unless the proposal says otherwise, you own the code, repositories and accounts of what we build for you from day one.
The client portal
- Access is granted by Olyvia to named people at a client. Keep your sign-in method to yourself and tell us at once if you believe someone else has used it.
- The information you give us in the portal has to be accurate; we rely on it to issue invoices.
- Invoices, service terms and payment history shown in the portal are records of what was agreed and paid. Issued invoices are not altered; corrections are issued as separate documents.
- Payments are collected through PayPal, under PayPal's user agreement. When you approve a recurring agreement in PayPal, the amount and interval are the ones shown on the invoice you chose, and you can cancel future cycles from your PayPal account at any time; cycles already paid are not refunded unless the proposal says so.
- We may suspend access if an invoice is overdue or the portal is misused, and we restore it as soon as the reason is resolved.
Availability and liability
We keep the site and the portal running with care, but neither is guaranteed to be available without interruption. To the extent the law allows, Olyvia is not liable for indirect or consequential losses arising from using the site or the portal. Liability for a paid service is governed by its proposal.
Third parties
Links to other sites and the services of PayPal, Google, Clerk and similar providers are governed by those providers' own terms. We chose them with care, and we do not control them.
Privacy
How we handle personal data is described in our privacy notice, which forms part of these terms.
Law and disputes
These terms are governed by the laws of México. For anything the parties cannot settle by talking, the courts of Guadalajara, Jalisco, have jurisdiction, and each party waives any other venue it might claim. Talking comes first: write to hi@olyvia.io.
Changes
We may update these terms; the date below shows the current version. Portal clients are told by email about changes that affect them.
Last updated: September 23, 2026 · Privacy